Your Questions Answered: FAQ

Find clarity and solutions to your queries

Buyer Registration

Seller Registration

Buyer Order Process

Seller Order Process

Buyer Payment

Seller Settlement

Order Issues

What is the process for completing the registration?

To complete the registration process, please follow these steps:

Visit our website and locate the registration page.
Fill out the required information, including your personal details and contact information.
If needed, watch the registration video for any specific instructions. (link)
Submit the registration form.
You will receive an email acknowledgement confirming your successful registration.

What should I do if I am unable to log in?

Do I need to pay any fees for registration?

What can I do if I don't receive the OTP?

Can I change my mobile number after registering?

Is the website secure?

Will I get an email confirmation after completing the registration process?

Is there a maximum number of orders I can place per day?

What loyalty benefits are available for buyers?

Do I need to provide any identification cards for verification purposes?